The scope kept growing. The title finally caught up.

Senior UX Designer I · Woodforest National Bank

Promoted From UX Designer II, January 2025

• Design across the bank's full retail footprint from an in-house combined UX and Marketing design team: mobile app, online banking, public website, and in-branch kiosks.
• Carried the woodforest.com redesign to launch across 330+ pages: designed every desktop and tablet screen, directed a co-designer's mobile work, built 100+ pages myself in Umbraco, led design-to-code communication with development, and co-led QA and UAT.
• Design systems lead: I designed the bank's web system, refit it for the in-branch kiosk, built the system behind Banking GPS, and contribute to the mobile one; marketing and development build against much of it.
• Sole designer of Banking GPS, the course that gets overdraft fees waived: 175+ screens on an icon and illustration system I built, with states and interactions specified alongside the developer; the first redesign to survive review since 2008.
• Kiosk: led the redesign, mandated to carry loan applications and improve accessibility, and built the case with the product owner and developer that lifted the whole fleet's design target from 800×600 to 1280×900; live across 740 branches since June 2026.
• Ran the research practice for the life of its vendor contract: set priorities, triangulated studies with analytics and customer feedback, and presented findings to upper management.
• Built two Microsoft Copilot agents, not rolled out bank-wide: one checks staff marketing ideas against the bank's voice and routes them to the marketing request process; one shows stakeholders what has to move when they add work to the team's roadmap.
• Deliver spec-complete documentation (interaction, edge cases, and rationale) relied on by development, QA, and legal and compliance; mentor designers on UX principles and methods.

UX/UI Designer Apprentice · Umbrage Studios

• Selected for the studio's inaugural UX/UI apprenticeship; designed internal enterprise web and mobile products end to end with product managers and developers in Scrum, where design had an equal seat in defining what got built.
• Produced app flows, user stories and journeys, sitemaps, wireframes, and high-fidelity mockups.

User Experience Strategist · On Fire Media

• Led two to three contract designers, centering the agency's process on design thinking and user-centered design, and ran research and discovery: guerrilla usability tests and user interviews, with findings presented solo to clients.
• Designed and delivered roughly 50 to 60 B2B and B2C websites spanning interaction, responsive, and visual design; lead prototype designer for the agency's flagship clients.
• Raised the agency's UX maturity from Stage 1 to Stage 2 on NN/g's scale, and built its wireframe and IA template system, cutting design time by at least 25%.

Earlier Career

Program director and fundraising roles for Texas nonprofits (San Antonio, Houston, San Marcos), including a monthly donor program I started that grew 20% while I was there. Also freelance video editing: videos I edited have earned 50M+ views.

Founder · UX by DG

• I design and build my own products in code with Claude Code, in public, with a build log for each one on this portfolio.
• Dreadfuls, a horror-film tracker I am building in React, TypeScript, and Supabase; and FindaFan, an app connecting fans of non-local teams, in design.
• Transcript Sweep, a concept for Wispr Flow's History view that counts what Flow is sure of and asks only about the doubtful ones: my first React and TypeScript build, paired with Claude Code, live at flow-sweep.vercel.app.
• Author the rules that make a coding agent produce on-spec work, from my direction and review: five are public at github.com/uxbydg/claude-design-skills, including WCAG auditing and spec-complete handoff.
• Built this portfolio the same way, including two interactive prototypes that run the real flows they document.